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Shipping Policy
Getting your order to you quickly and smoothly is our priority. All orders are carefully processed and dispatched within 1–2 business days.
Orders placed on weekends or public holidays will be processed from the next business day. Delivery typically takes 7–20 business days after shipment.
01 / CUSTOMS
Customs fees are always borne by the customer and are not included in the product price or shipping cost.
If the customer refuses the package, return shipping costs and customs fees may be deducted from the refund amount.
02 / TAX & IMPORT DUTIES
Tax and customs duties may apply to exported goods. These costs cannot be controlled by us and must be paid by the customer when required.
We recommend contacting your local customs office in advance to understand any applicable import duties or taxes.
03 / TRACKING INFORMATION
Tracking links are generated after your order has been dispatched.
If you cannot locate your tracking information within 24 hours after shipment, please contact our support team for assistance.
Important Reminders
1. Shipping fees, import duties and applicable taxes are calculated automatically at checkout.
2. Delivery windows are estimated and may vary due to courier delays, holidays or customs clearance.
3. A tracking number will be sent to your registered email once your order ships.
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